1. I receive email from people telling me that Amazon says my book is out of print or out of stock. Is it? Should I be concerned?
The book is not out of print. Neither is it out of stock. The beauty of Print-on-Demand publishing is that there is little or no need for warehousing dozens of copies of books. This saves money for everyone, from the publisher to brick-and-mortar bookstores and entities such as Amazon.com. You can still order the book on Amazon.com, and like Amazon or your bookstore or the Intermundia Press LLC, you will have to wait the requisite few business days for the book to be printed, bound, and shipped.
2. Do you keep copies of books on hand?
No, for the simple reason that we do not warehouse. That was and remains the premise of print-on-demand publishing. Even large, venerable publishing houses, such as Random House, and university presses, such as Oxford University Press, use the POD model because renting warehouse space is no longer feasible in today’s uncertain market.
3. Do you accept returns?
No, for the same reason that we do not warehouse.
4. Do you offer discounts?
Yes. Authors receive a standard 40% discount for the first 20 copies of their book.
5. When people purchase books directly from me, how much do I charge them?
You can reasonably charge them anything you want. A suggestion would be to charge the printed price of the book plus shipping and handling fees (whatever you might pay to mail it at the post office or by another carrier, such as UPS). If you are selling your book at a conference or book signing, just the cost of the book might be a good policy.
6. What are your fees?
Fees are determined by the amount of content and the work involved in producing your book. Fees are settled upon by agreement between the author and the publisher via the publishing contract.
7. Are my books just published one at a time?
Yes and no. Yes, in that multiple copies are not published simultaneously. No, because you can order as few or as many books as you like. In other words, regardless of whether you order one book or 1,000 books, they will come off the press one at a time. They are not necessarily only sold one at a time.
8. My book costs one price, but I see that Amazon is selling at a different price. Which one is correct?
Your price. There are some so-called satellite stores that try to cash in on your book by claiming to sell it via Amazon.com for a lot more (to pocket money) or a lot less, all because these “cyberthugs” are simply wanting to cause trouble as they haven’t anything better to do than be stupid bullies—sorry to offend anyone who is a stupid bully. They have no affiliation with either Amazon or the Intermundia Press, LLC., and should be both avoided and ignored.
9. Do you publish illustrated books?
Yes, and before you ask, fees are determined on a case-by-case basis. Also, please be aware that our printers only have a limited number of trim sizes for illustrated books, about which we will be more than happy to discuss with you.
10. So, can you publish color photographs in my book?
11. Who prints your books?
Our books are printed by Lightning Source Inc. We chose them because the quality of their printing, binding, and shipping has been consistently great. Our books are printed in the United States of America, as this is our chief market area. We are also in European and Asian markets, too. Lightning Source Inc. is part of the Ingram Content Group, the world’s largest and most trusted distributor of physical and digital content.
12. Who distributes your books?
Our books are distributed by Ingram Content Group, the oldest book distribution service in the United States of America and the most trusted global distributor, which provides books, music, and media content to over 38,000 retailers, libraries, schools, and distribution partners in 195 countries. Ingram also operates Lightning Source Inc., which is really convenient for us and for our market.